Many of us can recall team-building exercises that seemed like a waste of time. One problem is overcoming the natural human tendency to hang out with those people we already feel comfortable with, just as that chief executive did.
It’s about understanding that teams are social networks built on connections between individuals. It involves deep one-on-one conversations, designed to get people out of their comfort zones.
In any situation, be it at a party or at work, most of us naturally tend to gravitate towards those we know. In doing so we strengthen already strong relationships. Familiarity creates psychological safety – the feeling of trust that you are free to be you.
Well-designed team-building should target and strengthen relationships that are for some reason too weak. Such weaknesses can disrupt communication networks by stopping critical information from getting to the people who need it.
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